Burgess window repair greatly exceeded my expectations! It is a family owned business with employees as their installation team, not subcontractors, so their team is truly invested in doing a good job and satisfying their customers. Everyone was professional, responsive, timely and was open to my many questions. The cost also exceeded my expectations and was very reasonable. Curtis Burgess, the owner, is professional and very responsive. I rarely give reviews but this company is very deserving of an exceptional review.